Refund & Returns Policy

Refunds and Returns Policy for TheDestinyDesigners.com

Effective Date: 22 January 2024

  1. Overview: At TheDestinyDesigners.com, we strive to ensure your satisfaction with every purchase. This Refunds and Returns Policy outlines the process, conditions, and timeframes for product returns and refunds to make your experience transparent, user-friendly, and fair.
  2. Initiating a Return: If you are not completely satisfied with your purchase, you may initiate a return within 14 days of receiving the product. To initiate a return, please contact our customer support team at thesanidhyabaligroup@gmail.com.
  3. Eligibility Criteria for Returns
    • Books : Must be in their original, unopened condition.
    • Ebooks: Ebooks & PDF’s are not eligible for Refund / Return.
    • Seminars, Webinars, and Courses: Refund eligibility varies, and specific terms will be outlined in the respective product/service description.
    • Online and Offline Events: Refund eligibility may vary based on the nature of the event, and details will be provided at the time of purchase.
  4. Return Shipping Costs
    • If the return is due to a defect or an error on our part, we will cover the return shipping costs.
    • For other returns, the customer is responsible for return shipping costs.
  5. Refund Process
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, the refund will be processed to your original method of payment within 30 business days.
  6. No-Return Items
    • Some products, such as digital downloads or event tickets, may be non-returnable. Please check the product description for details.
  7. Cancellation Policy for Events
    • For Online and Offline Events, cancellations may be subject to specific terms and conditions outlined during the registration process.
  8. Contact Information
    • For any questions or concerns regarding returns and refunds, please contact us at thesanidhyabaligroup@gmail.com or at the address: 2 Kaiser Bagh, Lucknow.
  9. Fair Use Policy
    • We reserve the right to deny returns or refunds in cases of suspected abuse or fraudulent activity.
  10. Changes to This Policy
    • We may update this Refunds and Returns Policy to reflect changes in our practices. Please review this policy periodically for any updates.
  11. Customer Support
    • Our dedicated customer support team is here to assist you. Feel free to reach out with any inquiries or assistance you may need.

By making a purchase on TheDestinyDesigners.com, you agree to the terms outlined in this Refunds and Returns Policy. We appreciate your trust in our products and services and are committed to providing a positive experience.